Earlier this week, we shared with you that customers are becoming more and more satisfied with their online purchases. As internet navigation and purchasing becomes more mainstream, businesses are now looking for new ways to keep those customers purchasing online and one of the best ways to do this is to offer web chat for them. Shopping cart abandonment is … [Read more...]
As the president and CEO of a company with over 1,000 employees, I feel like the head coach of a team. And, as we work through our game plan on a daily basis, there are a few plays that make me exceptionally proud. This happened recently with one of our retired employees, Judy Holt. Judy worked as a front line agent for USA800 for 14.5 years before retiring … [Read more...]
Tom received his bachelor’s degree in political science and economics from Bucknell University, Lewisburg, Pennsylvania. He has been nominated for Ernst & Young’s Entrepreneur of the Year award, and is involved in community service, including a local mentoring program for youth. Most recently, Tom was awarded Ingrams Magazine Top 40 Under 40 Award a prestigious award for leaders in the Kansas City business community.
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