3 Things to Consider If Your Business Has Joined Instagram

instagram

As many businesses have adopted new principles to a successful social media strategy for their businesses, Instagram has become a key player in the social media marketing universe. If your business hasn't jumped into a social media marketing strategy that includes Instagram yet, here are some tips you can use to make the most of your branding efforts.  Be … [Read more...]

How USA800 Gives Back to the Community

customer service call centers

There can be many circumstances in which businesses or non-profit organizations need to contact the general public, or need a reception team to handle calls. Using a US-based contact center can be a very wise way to solve this situation. USA 800 is an award winning call outsourcing center that also supports the community. USA 800 is completely employee owned. … [Read more...]

How are Your Web and Mobile Efforts Shaping Up for 2013?

mobile social media web productivity

Like people, many businesses construct New Year’s Resolutions designed to help them improve their bottom line in the coming year. One area where many businesses are focusing efforts for optimal growth is online marketing. Several questions for evaluating online marketing are identified in the article, “Is Your Business and Mobile Presence Up to Speed? … [Read more...]

And People Say the New York Times Crossword is Tough!

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 Well OK, perhaps our “Socializing Internet Style” crossword puzzle  published in the recent edition of USA800’s Spring 2011 Newsletter, wasn’t quite as difficult as the New York Times! But were you able to solve it without peeking at the answers? If you were, you just may be a social media wiz. If not, you are probably more like the rest of us that … [Read more...]

Using Social Media For Customer Service, Are You Ready?

In the recent Winter 2010 issue of the USA800 Instant Replay Newsletter, we spoke about the compelling reasons to offer Live Chat as a Customer Service Channel. Specifically: An average chat costs half as much as a phone call. Consumers who chat find it satisfying. Customers who chat generally spend more than non-chat customers. Our customer demographic … [Read more...]