USA800, Inc. was named 2013 CUSTOMER Magazine Top 50 Teleservices Agency winner in the domestic inbound and outbound categories, as well as global aggregate. This is the 21st time USA800 has been honored to win a TMC Top 50 Award, this year advancing to the #9 position in the domestic inbound category, also ranked 16th in the global aggregate category. … [Read more...]
The health tech industry is completely reinventing itself, and with this process of improvement comes an endless array of opportunities for venture capitalists. $1.4 billion was invested in digital health start-ups in 2012, compared to only $968 million the previous year. But why? Thanks to constant technological advancement, the market's demographic is now … [Read more...]
Outsourcing to foreign countries is often an useful solution to problems that are expensive to solve using tried and true methods. However, it can also bring a host or problems for companies based in the United States. Although US companies might be tempted to outsource their calling services to call centers based in other countries, there are real and immediate … [Read more...]
As many businesses have adopted new principles to a successful social media strategy for their businesses, Instagram has become a key player in the social media marketing universe. If your business hasn't jumped into a social media marketing strategy that includes Instagram yet, here are some tips you can use to make the most of your branding efforts. Be … [Read more...]
There can be many circumstances in which businesses or non-profit organizations need to contact the general public, or need a reception team to handle calls. Using a US-based contact center can be a very wise way to solve this situation. USA 800 is an award winning call outsourcing center that also supports the community. USA 800 is completely employee owned. … [Read more...]
Tom received his bachelor’s degree in political science and economics from Bucknell University, Lewisburg, Pennsylvania. He has been nominated for Ernst & Young’s Entrepreneur of the Year award, and is involved in community service, including a local mentoring program for youth. Most recently, Tom was awarded Ingrams Magazine Top 40 Under 40 Award a prestigious award for leaders in the Kansas City business community.
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