USA800, Inc. was named 2013 CUSTOMER Magazine Top 50 Teleservices Agency winner in the domestic inbound and outbound categories, as well as global aggregate. This is the 21st time USA800 has been honored to win a TMC Top 50 Award, this year advancing to the #9 position in the domestic inbound category, also ranked 16th in the global aggregate category. … [Read more...]
For the fourth consecutive month the U.S. retail industry has been able to post positive sales gains. For the month of February, retail sales doubled the forecasts made for the month. As reported by Bloomberg, this is largely due to a stronger job market and improved financial situations for households. Increased wages, stronger stock markets and increasing … [Read more...]
When you first seek out the assistance of an outsourcer for your call center business processes, you might be tempted to think that most call centers are the same and its worth a risk to try one that you may not know much about. Unfortunately however, there are many contact centers in existence who may appear functional on the outside, but do not bother with … [Read more...]
This has certainly been an exciting time in the year for USA800 – we shared with you last week how we were recognized as one of the top teleservices agencies, and now, we’re proud to report that USA800 was noted once again for our superb contact center performance by the Kansas City Business Journal. One of the region’s best resources for business … [Read more...]
Recently, USA800 had the privilege of accepting a noteworthy award from Customer Interaction Solutions Magazine, one of the foremost publications for the contact center industry. As a Top 50 Teleservices Agency winner, USA800 was recognized to be one of the largest and most reliable teleservice agencies internationally. From Rich Tehrani, CEO, TMC “The … [Read more...]
Tom received his bachelor’s degree in political science and economics from Bucknell University, Lewisburg, Pennsylvania. He has been nominated for Ernst & Young’s Entrepreneur of the Year award, and is involved in community service, including a local mentoring program for youth. Most recently, Tom was awarded Ingrams Magazine Top 40 Under 40 Award a prestigious award for leaders in the Kansas City business community.
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