There can be many circumstances in which businesses or non-profit organizations need to contact the general public, or need a reception team to handle calls. Using a US-based contact center can be a very wise way to solve this situation. USA 800 is an award winning call outsourcing center that also supports the community. USA 800 is completely employee owned. … [Read more...]
The last year has certainly been one we can be thankful for here at USA800. Our team has had a wonderful time bringing you the latest information and trends surrounding the contact center industry and we are thankful for our wonderful readers like yourself who make the job so much more fun! This is also the time of year that we would like to say a huge “Thank … [Read more...]
For over 35 years, USA800 has served the customer service needs of public and private sector clients. USA800 is a completely employee owned business--something that is rare among today's businesses. One of USA800's strongest focuses is to give something back to the local communities and employee-owners in which it serves. One such charitable enterprise … [Read more...]
Since our latest expansion was ultimately based on the needs of our partners, we wanted to make sure that investing in our company would mean great things for everyone involved. After making many careful decisions and plans, USA800 experienced a tremendous period of growth in recent years. To make this growth count, we found new ways to serve our partners and … [Read more...]
Like many other companies, deciding where to have our call centers and warehouse located was a strategic decision for USA800. When most businesses decide on a location, they consider the needs of their customers and the potential of the region. Similarly, after experiencing substantial growth within our company, our new locations had to contribute to a continued … [Read more...]
Tom received his bachelor’s degree in political science and economics from Bucknell University, Lewisburg, Pennsylvania. He has been nominated for Ernst & Young’s Entrepreneur of the Year award, and is involved in community service, including a local mentoring program for youth. Most recently, Tom was awarded Ingrams Magazine Top 40 Under 40 Award a prestigious award for leaders in the Kansas City business community.
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