Happy Memorial Day from USA800

advantages of using a call center

This time of the year is certainly something to be celebrated. With the warmer spring weather and exciting events around every corner, we trust that you’re enjoying the spring season so far. As we celebrate Memorial Day, we thought we would take a look back at some of our most popular posts from the USA800 Blog. We enjoy using this method of communicating … [Read more...]

What Is PCI Compliance Really About?

PCI Compliance

As a business, you have probably heard all about PCI compliance. The purpose being a PCI compliant business is ultimately to protect your customers. Since the goal of each of our businesses is to serve the needs of our clients, this is a security standard that is taken very seriously here at USA800 and because of these goals, we are PCI Level-1 compliant. The … [Read more...]

Growing Data Demand Met With Concerns from Businesses

Data Demand

As consumers become increasingly tech savvy at exponential rates, the demand from them has been met with concerns from businesses. The greatest thing that consumers are looking for right now is data – at minimum, they want to know about a company’s products, services, and social media connections at rapid rates, and many companies are struggling to meet these … [Read more...]

Reduce Abandoned Online Shopping Carts Using Web Chat

Online Shoppers

Earlier this week, we shared with you that customers are becoming more and more satisfied with their online purchases. As internet navigation and purchasing becomes more mainstream, businesses are now looking for new ways to keep those customers purchasing online and one of the best ways to do this is to offer web chat for them. Shopping cart abandonment is … [Read more...]

Report Shows that E-Commerce Businesses Have Happy Customers

E-Commerce

Since many of our partners are heavily involved in e-commerce, we were encouraged to hear recently that a new report shows that most e-commerce customers are satisfied with their services. For companies involved in some form of sales, which is nearly all companies, the value added by a having happy customers is immeasurable. Satisfied customers go on to continue … [Read more...]