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What Do the Kansas City Chiefs, Rafael Nadal and USA800 Have in Common?

Posted on September 15, 2010 By tom davis Leave a Comment

Being the sports fan that I am, Monday, September 13th  proved to be an exciting day! The Men's US Open Finals played out Sunday’s rain delayed, final round; while our home town Kansas City Chiefs certainly delivered an exciting Monday Night Football! It has been a decade since our Kansas City Chiefs won a Monday Night Football game. But amid the rain-soaked … [Read more...]

Filed Under: Call Center, Contact Center, Customer Service, Employee Ownership, Inbound Sales, Kansas City Chiefs, Mens US Open, Rafael Nadal Tagged With: , , , , , , ,

Giving Back – Important for Business

Posted on September 1, 2010 By usa800 Leave a Comment

As our company grows, I believe that we have an increasing responsibility to give back to our community.    I view our contact centers as big, happy families.  Our employees, from front line agents to top level management are employee owners, so everyone in our family has a vested interest in making our clients successful.  Part of our culture and part … [Read more...]

Filed Under: Call Center, Contact Center, Customer Service, Employee Ownership, Inbound Sales, Social Media, Technology, Web Chat